Harveys Guesthouse Privacy and Cookie Policy

We take your privacy seriously. This statement sets out our practices in connection with www.harveysguesthouse.com.

We are not responsible for the content or privacy practices of websites linked from the Site. Any external links are clearly identifiable.

Statement

The Site is operated by Harvey’s Guesthouse, 11 Upper Gardiner Street, Dublin 1 (referred to in this policy as we or us).

We respect your right to privacy and do not collect personal information without your clear permission. Any information you provide is handled securely and confidentially in line with Irish and EU data protection law, including the Data Protection Acts 1988 and 2003, the European Communities (Electronic Communications Networks and Services) Regulations 2011, the General Data Protection Regulation, and all other directly applicable EU legislation.

Collection and use of personal data

We may collect:

  • Your name, email, telephone number and address when you contact us through the Site.
  • Your name, email, telephone number, address and payment information when you book accommodation through our booking provider. This information is required to process and fulfil your reservation. If you do not provide it we may be unable to complete the booking.

We only collect data that you volunteer. This information is used to respond to queries, administer bookings, maintain internal records and, where you opt in, to send marketing communications or information about our offers.

We process your data:

  • When necessary to take steps prior to a booking or to complete a confirmed booking.
  • On the basis of consent for direct marketing.
  • To comply with legal obligations linked to guest records.
  • For our legitimate interests in ensuring guest satisfaction, responding to feedback, preventing fraud and promoting our services.

We may disclose your data to service providers who support our operations. They are required to process your data only as permitted by data protection law. We may also disclose data where required by law.

We retain personal data for seven years or longer where required by law.

Your data will not be stored outside the European Economic Area unless permitted under data protection legislation and subject to appropriate safeguards, including EU-approved standard contractual clauses. You may request a copy of these clauses by contacting us.

Providers and jurisdictions

Current service providers who may process your data:

Provider | Jurisdiction
Hotsoft | EU
Revinate | USA
Roomyield | EU
Avvio | EU
Siteminder | EU

Some jurisdictions may not offer adequate protection for personal data. Where this is the case we follow Chapter 5 of the GDPR to safeguard your information.

Third party adverts or links may appear on our Site. When you click these links your data may be collected by the third party. Their privacy practices are outside our control.

Cookies and technical information

When you visit the Site, information relating to your browsing may be stored on your device in cookies.

What are cookies
Cookies are small text files stored on your device that allow a website to remember your previous activity. For general information see:

Instructions for removing cookies:
https://www.digitaltrends.com/computing/how-to-delete-cookies-in-chrome-firefox-safari-and-ie/

Types of cookies we use

Strictly necessary cookies
These enable the Site to function. They cannot be disabled in our systems. They do not store identifiable information.

Performance cookies
These measure traffic and help us understand how visitors use the Site. All collected information is anonymous.

Functionality cookies
These remember choices such as language and preferences to personalise your visit.

Marketing cookies
These track browsing patterns to show adverts relevant to your interests. They do not store personal information.

Why we use cookies

Cookies help us:

• Adapt the Site layout to your device.
• Store form information to personalise future visits.
• Compile statistics to improve the Site.
• Implement security measures.
• Display personalised advertising on the Site and on other platforms.

Most cookies expire within 30 days.

We also use session cookies to remember which pages you have visited during the session.

Technical details logged include:

  • IP address
  • Top level domain
  • Referring website and search terms
  • Click stream data
  • Browser type

We do not attempt to identify visitors. Technical information is used for statistical and administrative purposes only and does not constitute personal data.

Your data rights

Under EU law you may request:

  1. Access to your data
  2. Correction of inaccurate data
  3. Objection to processing
  4. Restriction of processing
  5. Erasure of data
  6. Data portability

Forms and guidance are available from the Data Protection Commission:
https://www.dataprotection.ie/en/dpc-guidance

The controller under GDPR is Harvey’s Guesthouse.

Amendments

We may amend this policy at any time. Material changes affecting how we use your data will be subject to your consent where required by law.

Contact

For questions or to request a copy of your personal data please contact:
[email protected]

Requests will be processed in line with data protection legislation and may be subject to a fee where permitted.